All our work at CertiSource UK is guided by the four underpinning principles of credibility, transparency, cooperation and integrity. CertiSource welcomes constructive criticism and comments. All our policies are published in the public domain.
Our umbrella statement setting out key information about us and our verification policies and procedures.
Our commitment to ensuring all policies are clear, comprehensive, transparent, workable and relevant.
Policy 03: Standard Development
The policy governs the methodology for producing legality verification standards.
Policy 04: Legality Verification
Our protocols regarding standards that must be reached to issue Certisource Certification
The minimum standards CertiSource uses to verify timber legality and the paper-based chain of custody.
Policy 06: Product Promotion and Off Product Labelling
Our policy specifying that CertiSource does not allow on-product labelling, and the terms and conditions that govern the use of off-product claims by its clients.
The categories of non-compliance and the applicable procedures in dealing with non-compliance.
Certisource’s policy in terms of the scope, principals and processes of stakeholder engagement.
Policy 08: Stakeholder Engagement
Our policy that specifies when, how and with whom CertiSource will engage with stakeholders.
Policy 09: Conflict of Interest
Our Conflict of Interest Policy requires all Certisource UK staff to disclose all possible and actual conflicts of interest.
Policy 10: Complaints, Appeals, Disputes
CertiSource adopts this policy in order to give due process and attention to any observation, complaint or other challenge.
Policy 11: FSC Forest Management and Chain of Custody Certification Commitment
CertiSource’s long term goal is to move interested parties towards sourcing timber from credibly certified sustainable forests. This policy specifies the commitment supply chain entities must make to achieving Forest Stewardship Council (FSC) Forest Management and Chain of Custody Certification.
Policy 12: Transparency and Public Documents
CertiSource’s policy on documents published in the interests of transparency.